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Returns Policy


With the exception of special orders and earrings  all items may be returned to us for full refund (excluding postage and packaging charges); provided that this is done within 15 working days and the goods are in their original Ginny D packaging. Returns after this date are at our discretion.  

Defective goods may be returned for exchange or full refund, provided that they are returned to us within 15 working days of receipt and in their original Ginny D packaging.

No returns are accepted WITHOUT OUR PRIOR AUTHORISATION by phone or email.

Sterling Silver

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